Delivery Policy

Delivery Policy

The delivery dates and charges depend on the type of delivery. You can choose between home delivery or delivery to a specific location of your choice.

During sale periods and promotions the delivery time may be longer than normal.

When your order leaves our warehouses, we will send you an e-mail.

The delivery time for orders placed Monday to Friday before 12pm (GST) is 2 working days for Express deliveries and 1 working day for Urgent deliveries. If the orders are placed after 12pm (GST), at weekends or on public holidays, delivery will be delayed by one day.

Orders cannot be delivered to military bases or PO boxes.

You can query the status of your order at any time in the My Account section. If you still do not have an account, enter your e-mail address and order number to access the order page.