In the current market scenario, it is important for companies to evolve and adapt to the latest technological developments to stay ahead of the competition. However, technology is advancing at such a rapid rate that it can be difficult to keep pace with the advances. Make the most of the technological developments by outsourcing IT services to a reliable IT solutions company having presence in Abu Dhabi and Dubai.
What is IT outsourcing?
IT outsourcing is using third-party services for implementing or setting up a technological solution. If your company has decided to use a new software application, build a website, secure the systems or set up a network, you need expert professionals. It can be difficult to hire experienced professionals as each IT solution requires a different set of skills and expertise. The affordable and convenient solution is to outsource the services to any of the leading IT companies in Dubai. However, many companies are hesitant to use the services of experts providing IT support in Abu Dhabi because of their doubts and concerns. We debunk the top 10 myths about IT outsourcing services in this blog.
Top 10 Common Myths About Outsourcing IT Services
Myth 1: Only Big Companies Outsource
The first myth is that only big companies outsource. However, the truth is that small and medium companies will also benefit by outsourcing IT services. In fact, small companies can save more by outsourcing their IT implementation and maintenance services to a reliable IT support company in Dubai rather than setting up a team in house.
Myth 2: Outsourcing makes you lose control of your business
A myth about outsourcing is that once you give the work to the agency, you will not have any control over it. The fact is that the outsourcing company will give you suggestions and recommendations. Only you will have the complete authority to make the decisions. The IT companies in Dubai plan the strategies, but only you can authorize their application.
Myth 3: Outsourcing means poor quality
No! When you outsource IT services in Dubai to an expert agency, you can be assured of premium quality services and results. This is because first, they know that their services will continue only if they meet the quality standards. Second, more than 60% of IT solutions companies in Dubai have best-in-class technology knowledge and expertise. Plus, they come with years of industry experience. All this translates to high-quality services.
Myth 4: Communication Can Be Difficult
One myth is that it will be difficult to regularly communicate during a project, especially close to deadlines. The fact is that the IT support company in Dubai will always do its best to keep all communication lines open. So, you can communicate with them via email, messages, video calls, calls, and even screen sharing options.
Myth 5: In the long-term, outsourcing costs more
Another myth is that outsourcing may be an affordable solution in the starting stages, but not in the long term. However, the truth is that outsourcing is affordable, both in the initial stages and in the long term. You don’t need to invest in qualified resources, technologies, or maintenance, as the service provider will take care of everything. Also, there are many hidden costs that you may incur when you manage all the IT services in-house. So, no matter how you look at it, outsourcing IT services will be a more affordable solution.
Myth 6: Offshore IT Specialists Lack Customer and Business Perception
It is often believed that because the outsourcing agency is not a part of the corporate setup, they may not understand the criticality of the business requirements. However, it is completely the opposite. Offshore IT specialists will undergo internal training sessions. Plus, they will have interactive sessions, discussions, and training programs where they will get an in-depth idea of your customer requirements and business goals.
Myth 7: The time difference will be a huge problem
Many companies feel that if there is a time difference of more than 12 hours, coordination and communication can become difficult. These days, companies are going global, so this is a challenge that can be addressed with proper planning. First, identify the working hours that overlap between the two time zones. Once the comfortable overlapping hours are identified, the work can be planned. Also, technology can be effectively used to overcome the difficulties that may happen because of the different time zones.
Myth 8: Outsourcing will compromise your company’s security and privacy
The first thing a company will worry about is data privacy and security when they think of outsourcing. It is definitely a valid concern as it can take time to build trust. So, when you outsource your IT services in Dubai, ensure that the service provider follows the best security procedures while accessing and managing data. Also, you should have a clear track of all the data that the service provider is able to access. Finally, have all the members of the outsourcing team sign an NDA with your company.
Myth 9: Results may not be seen if the smallest details aren’t provided to the outsourcing agency
While outsourcing service to an external agency, it is necessary to provide all the essential and relevant details. However, it is not necessary to go down to the fine specifics. The service providers are experts in their field. So, they need to prepare all the technical details necessary for the project and present it to you.
Myth 10: Collaboration may be difficult because of language and cultural barriers
It is a valid concern especially when the company and the service provider are from different backgrounds. However, these days most people communicate in English, which can reduce the language barrier. Moreover, experienced service providers will have experience working with people from different cultures and backgrounds. Secondly, everyone are professionals. If the rules are clearly defined at the start of the project, the difficulties of language and culture can be overcome.
Why Swift IT for IT services and support?
Swift IT, a leading provider of IT support in Dubai, offers a host of IT-based services and solutions. We are in the field of IT service for more than a decade. A few of the services offered by Swift IT are, cybersecurity, network infrastructure, hardware and software etc: Apart from implementation, we also offer assistance to install, repair, maintain and troubleshoot IT applications. Swift IT has a team of professionals who are experts in their domain. Also, we patiently listen to all your project requirements and deliver customized solutions with the shortest turnaround time. The highest priority is customer data security and privacy. The advanced technological solutions are used to ensure that the client’s business data is absolutely safe.
To know more about the IT services we offer, contact us.